We wanted to print some cakes to celebrate an anniversary of the launch of our company mission statement at our place of work. We tried to pre-order 10 large cakes. The first store we tried said that they couldn't do more than 5 and couldn't order more? We tried another store and they were more helpful and said they would attempt to get 10 and they did. When my college arrived at the store to have them printed she was told that we couldn't use the artwork that we had planned due to their being copyright issues. Despite offering to send an email giving permission from our head office and speaking to myself on the telephone (GM) we were refused. We accepted this and asked to print the copy but without the logo's but were told that we still couldn't use it. My colleague spent 2 hours in the shop trying to find a solution and when I removed the whole text and just type two lines describing why we were celebrating and send it to her while she was there, but because the design resembled the original she refused because the wording of our mission was on there. She said no matter what we sent it to her she wasn't going to do it because it still resembled the original. We ended up buying 10 large un-printed cakes, but were still charged £20 each for them! I have to say that her 'jobsworth' attitude was unhelpful, she didn't want to help find a solution and was extremely unreasonable. In fact when my colleague presented her with the 3rd option she said 'this is a joke and I've had enough now, I've made my decision we aren't doing them'! We celebrated this anniversary last year and had the cakes printed beautifully. The suggestion to print the cakes came from our head office and it would have been simple to get approval from them to use the logos. She also made it clear that she would ring round the other ASDA's to ensure we couldn't print them there either!! Very disappointing. Thankfully we have found another company that will print them for us today.