Yesterday my mum was having a delivery and was running back. And the driver phoned and wasn’t prepared to take it away ( 5 mins) he said that it had to go to somebody like a neighbour, my mum was being pressured to do what he wanted. So some people find it hard to have food delivered to other people and my sister was pressured by Asda to accept it, she couldn’t and had to bin in. I put a complaint and then speaking to Asda customer relations they was offering to re deliver the entire order and pick up the old order. I explained my sisters condition like anybody with a similar issue can’t cope with it being there. Nobody enjoyed throwing it away but it’s about understanding how it affects my sister and also how the pressure put on by the driver to allow a 3rd party to receive the goods. So he said you don’t have them ok I understand your families position and how upset your sister was feeling, so now I need to ask the store manager if he will do it, as it’s will be his discretion. The manager declined putting all the blame at my mums door and not giving a toss for my sisters condition. Basically not getting involved leaving my mum out of pocket where is started because of them