I'm a single mum of 2 and to get to the nearest asda is 2 buses from where I am so I do online shop. Got a delivery and everything was going good most my items were there But 10 frozen items were missing I wouldn't have cared much if it was other stuff but it was all my chips and potato products. I sent an email saying they were missing and fair enough they gave me a refund but I would have preferred them resending my items. It takes 3-5 working days for the money to come thru which means I can't make chips or anything for my kids food and I used up the last £60 for this delivery and don't get any money for a couple of days. I'm annoyed about it and its put me off doing on online delivery with asda again so Tesco it is for me now