My online order was not delivered. The driver states he arrived 20 minutes before the delivery slot and there was no one home, he also said he rang my landline and waited 20 minutes. This is untrue. I was in the house and neither my front doorbell or my phone rang. When I rang the store they said they did not have my mobile number. However, I checked and it is on my app and I also receive texts from Asda stating my order is on its way. I’ve since received a text stating that my order is now cancelled.
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