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Chris
Awful Pork, Awful Packaging, Awful Customer Care. Having bought a pork joint from Asda at the weekend, I was disappointed to find that the cooking instructions are actually within the label and that you're invited to peel it back to find the cooking instructions not on the back of the label but within the label. It's a complete packaging fail as from my experience, you simply can't peel it back. Its not fit for purpose. I actually then recorded myself trying to open the label and shared the experience with Asda. I got a response saying sorry and that it did look fiddly and that they'd take it on board for the next review. I'm so very pleased that I could've helped them, it's just a shame that it cost me £10 for the privilige and that the pork tasted awful as a consequence of not knowing how to cook it to the manufacturer's guidelines. I can only assume that they get so many product complaints that they haven't got time to ensure that these issues are dealt with to the satisfaction of the customer. I'm actually more annoyed now after making the complaint than beforehand. Nice work Asda!
5 years ago
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Asda has a 2.4 average rating from 2,541 reviews

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