Watford Asda This was the 3rd time I had tried this and the 3rd time no- one was there for me to pick up the order at the allocated time.. Today was a slot 8am to 10am and when I got there at 9am it was still unmanned....At 9.08am I drove to the store to enquire and they were very helpful. On return to C and C someone was finally there... I had ticked no substitutes which they had ignored... I had paid for bags and they had none so he set off to go back to the store on foot! After a total of waiting 25 mins I left without the bags.... The refund for the substitutes I had asked not to receive was incorrect when I arrived home to find the email so had to phone up........ It is so much easier AND QUICKER to go in to the store to shop. I will actually never use C and C at Watford ever again. More importantly I would question as to why no-one is monitoring what is actually going on there as you will lose many customers if this has not already happened. Is there anyone monitoring what time the vans actually arrive?? A shame as Asda is such a great store and this particular service is letting you down in such a very detrimental way.