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Anna Pearman
ever… Worst customer service I have ever experienced. I purchased a delivery pass last year, everything was fine up until now...in the new year they have changed their delivery slot times meaning I can no longer get my groceries delivered when I am at home. Phoned customer service (if you can call them that) to be told a pack of lies and they cannot do anything to help me. This means my delivery pass, which I paid for is not of any use. Asked to speak to their manager, so they put me through to my local store manager (why I do not know as it is not a store decision) she then put the phone down on me after asking me to hold. I am really disappointed, I work in customer service myself and if I acted I the way they have I would not have a job.
4 years ago
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Asda has a 2.4 average rating from 2,541 reviews

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