Have used Asda for 5 years without a problem...until last week. Have a permanent delivery slot booked however can't access my delivery for tomorrow to complete order. The system has changed recently and one can only amend an order two days before delivery to give other customers a chance of obtaining goods. That is a joke as my last but one order had 35 of the 45 items deleted as out of stock! Asda are now impossible to contact either by e-mail or phone. Previously used e-mail addresses to Asda head office are now being returned, local stores are not taking calls, forget customer services number, 2 hours waiting today & gave up. Absolute disgrace as other loyal customers are saying. We are in self isolation with health issues which Asda are aware of & are reliant on weekly deliveries. Why has Roger Burnley increased home delivery slots by 300.000 per week when they were struggling to service what they had...at least the shareholders will be happy and his bonus will rocket! Accepted that these are very difficult times but to have a corporate such as Asda who have made themselves uncontactable and not fulfilling their contractual obligations is a sham.