ASDA Cambridge Beehive really went the extra mile for me today, after a mistake with my click and collect order I was unable to return to store to make a second collection.... after initially having a few frustrating interactions, I was passed through to Bianca, one of the store managers..... she really went above and beyond for me and my family.... and bought my items to my home personally ..... amazing!! As a key worker with a disabled child, this was such a relief, I also received a lovely bunch of flowers and gift card for the mistake , Fantastic customer service ASDA..... your employees Bianca and not forgetting Steve (who carefully re- picked my shopping) need to be recognised for their efforts in putting things right..... give these two a raise!! 😇
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