Galleries, Washington store. Today I was in the store and I had £60 “e-gift card vouchers” and I whatever excess I had I needed to pay with Apple Pay, this is because I am waiting for any debit card to come through the post due to a fraud problem with my account. I had explained this to the woman serving me (very short blue hair, with glasses, older lady). I then received an attitude from her a very awful one at that!! Almost as if she was judging me for my payment methods, I explained the best I could my situation to which I got an AWFUL ATTITUDE in return by this woman!! She was aware I only had £60 on my vouchers as I paid for the first £45 of my shopping through Apple Pay!! Then we put the next lot of shopping through after the £45 payment was made on my iPhone, as I didn’t have a debit card as stated earlier in this e-mail... the Second amount scanned came to a total of £71.62, I then reminded her that I had only £60 in vouchers and offered to pay the different on my iphone again, but as the amount was higher then accepted this was not possible. I got a very bad attitude from the woman, I started to feel very uncomfortable and embarrassed, she called the manager over to help us out and she said she would have to suspend the shopping until I could find a way to pay for the different after the £60. I was very distressed and anxious at this point, and all I got from this lady was dirty looks and a bad attitude... The manager was lovely and treat me with respect and dignity, the manager then gave a woman called “DEE” my recipes as I waited at the customer service desk trying to figure out a way to pay for my shopping!! I then had a word with “DEE” and asked if there was anything we could do, I explained that I had £60 in vouchers and I could pay the difference through my Apple Pay! Straight away she said cheerfully that she could do this for me no problem. She called the manager over who handed me to her, as the receipt was not scanning to pay as it was suspended, the manger said she definitely suspended it and it worked. But it just was not working on the till for “DEE” anyway, “DEE” then put all of my shopping codes in individually upto £60 then scanned my vouchers!! Then she put the codes in for the rest of the shopping which came to £9.82 and she took payment from my Apple Pay and that worked perfectly fine!! I want “DEE” to get the recognition she deserves because her patience and kindness really made me feel at ease, she could tell I was very uncomfortable and embarrassed with the situation, she was very sweet and helpful and made me feel like everything was ok! What a lovely lovely woman!! 1 of your staff being the woman (With very short blue hair, glasses and an older lady) made me feel VERY VERY small!! Then you other staff member being (DEE) made me feel very relaxed and that I wasn’t being a problem, “DEE” was lovely and I’m so grateful to her for that!! All in all, take a close look at your safe and make sure they really want to be there for the customers at this difficult time!! We are all struggling, kindness costs nothing!! Galleries, WASHINGTON STORE...