We always do our shopping online and it has been no different during lockdown. We live in Manchester city centre and the last 2 drivers have been incredibly rude and unprofessional. One of them lied to us saying asda guidelines prevented him to enter the building which we accepted and understood due to the current circumstances but challenged as none of his colleagues had claimed the same before. The driver then threatened to leave if we didn't came down and collected the food immediately, he then hung up the phone with no chance to reply. When we collected the food the driver justified his actions by the lack of ppe which we have noticed and think is very irresponsible from ASDA's management when their delivery staff are in contact with thousands of people. The last experience was yesterday with a driver that didn't ring our bell at all and we only realised he had arrived by hearing him throwing our shopping violently on the floor outside our flat. When we opened the door he didn't even said hello.