Where to start?? I ordered a grocery order that turned up two hours late with no explanation or apology. Prior to it actually turning up, I made the mistake of thinking the customer service team would actually be helpful, so gave them a call. Instead I was told by the gentleman that I had to wait till 1am and if it didn’t turn up then, it wouldn’t. When I said that’s not good enough, he retorted “what do you want me to do about it?”. I then asked for him to put me through to someone more helpful and he just stayed silent. I then asked for his name and he also stayed silent. When the shopping eventually arrived, 30 items (yes 30!!!), were missing! Then the frozen items that did arrive were defrosted and the fruit looked like it had been stomped on! This has 100% put me off using ASDA ever again and I would strongly advise that if you want your shopping to turn up, avoid Asda!!! Disgusting service!!!