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Michelle
We spent over $1200 for a tree and it looked nothing like the website picture. We also had to cut melted chunks of plastic off several branches. Also, the whole bottom half of the lights did not work. When we contacted customer service they said we could not send back for a refund because we cut the pole 4 inches so it would APPEAR as their website picture did. WILL NEVER BUY FROM THEM AGAIN.
4 years ago
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Balsam Hill has a 1.3 average rating from 424 reviews

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