I absolutely hate this tree! We purchased a 9' Colorado Spruce Easy Plug which I'm sure everyone knows is not cheap. It has not done anything but created anxiety since we purchased it 3 years ago. The first year, we had a bad receiver, so they sent a replacement. Secondly we had sections each year that would not even light so they would send a replacement section. In each of the 3 years that we have put up this tree, we've had nothing but problems. This year, one half of the bottom section will not even light. We have worked hours and hours replacing main bulbs, fuses, and checking individual lights to no avail. Customer Service said there's nothing they can do since it's now "out of warranty." The rep suggested buying more lights from them or a big box store to buy more lights and simply plug in to the other plug and the remote will still work. Problem is if you unplug the line, it takes out ALL the lights on the bottom section, so we had to plug in an extension cord into the tree plug to be able to plug up replacement lights AND the original plug so we wouldn't lose ALL the lights. In addition, the bottom row of the top section doesn't work either. Again, we replaced the main (grey) bulb and the fuse to no avail. Don't waste your money. Also, I was going to upload a photo which the review site offers, but it doesn't have a upload icon. Go figure.