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Heidi
I purchased an expensive tree last year and it was missing pieces. Tree is unusable. I called and placed a warranty claim and they told me the missing pieces would be shipping right way. It's now a year and 5 phone calls later and I still haven't received parts. Today I asked to return the tree and they said "of course not, it's been over a year since you bought it." Don't buy from this company.
3 years ago
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Balsam Hill has a 1.3 average rating from 424 reviews

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