This was the worst purchase experience I have ever had. Last year I received inaccurate information when I requested whether the height of the tree I ordered would be measured from the tree itself or the tree measured in the stand. It arrived inches to short for our very large living room. More egregious was that the branches would not hold normal sized ornaments. Attempting some sort of recompense, I contacted them again this year and indicated I would try another tree and return the former one if I would be offered some sort of reduction for the $1,200 "sale" tree I was interested in. I was advised I could use a $40 coupon to alleviate my concern about their customer satisfaction. $200 or 3oo would have satisfied me, but with inflation at a 30 year high, this company has no respect for potential customers. It has just lost an approximately $1000 from me. Its ratings are justifiably terrible, and I would gladly join any sort of effort to put it out of business. I do wish it luck later in the year when it has to "unload" all those currently called "sale" trees at extraordinarily lower prices than it advertises now. Let us hope they will have branches that hold ornaments. Please note that the unsatisfactory tree I first bought was not advertised this year. This is an appallingly dishonest business.