Placed an order with Balsam Hill on a Thursday before noon with express shipping. According to their own website the shipment should have been sent out within 24 hours. This did not happen, what did happen was that my order was cancelled in 48 hours without any notification through phone or email and then they charged my account after 84 hours. I assume this is all because I placed the order from overseas but the ship to address is the same address as the card. I do not know, they couldn't tell me. This place is pure garbage and I do not see how they can cancel my order and then charge me without that being criminal.