Every year we get out our Balsam Hill trees and find that less and less of the lights work. We purchased two Balsam Hill trees in 2018 and they were pretty much “junk” by year two. We now have to string lights on our “pre-lit” tree every year because NO lights work. To further prove this point, we had some family that bought a $1000 plus Balsam tree in 2019 and this year there are sections of the lights not working. It’s a gradual decline but it appears these products are destined to fail. I wouldn’t waste your time and money with Balsam. They have an excellent marketing campaign but their products are a complete scam.