The trees are very life-like but the lights suck. This is my 2nd balsam hill tree - purchased 2 years ago. An entire strand of clear lights are out. We replaced ALL of the master bulbs and fuses but no luck. We found that the unlit strand has 2 master bulbs. Tons of bulbs out in other sections. After 5 hours and 6 phone calls getting conflicting info I’m told we are getting a new tree. Waiting for a phone call from their warranty area - I’m skeptical. Not sure I would buy another balsam hill tree but if I do I’m not wasting my $$ on a prelit tree. I’ll string the lights myself. I also bought some cute hanging jack-o-lanterns with solar powered fairy lights a year ago - the seal around the solar pack is faulty and every time it rained water got into the battery area - unknown to us until this year when the lights didn’t work. Removed the cover to the battery area and the connections are all rusted. Nothing works. Obviously a design flaw but BH won’t do anything about it. Lesson learned. - stay away from their lights. The only reason why I gave 2 stars for customer service is because the last agent we spoke to was very helpful.