This is one of the most unprofessional companies I've ever bought stuff from! I have ordered door decorations (3 garlands and 1 wreath), and tracking info for the garlands said it will arrive in 2 days. Then on the day of the alleged delivery the delivery date changed 3 days. Then to 4 days, etc, until the delivery date became completely unacceptable and pointless, because I needed the decorations to arrive earlier.
Contacted customer service, talked to the person signed as Anarlyn H, she was trying to get rid of me in 625 different ways and kept circling me back to the "solutions" which I didn't accept in the first place.
They charge ridiculously high prices for decorations and one would expect to get at least somewhat professional service for the money paid, but instead all you get is blatant unprofessionalism and incompetence, lying to you as a customer and attempts to get rid of you to cover their incompetence...
DO NOT BUY ANYTHING FROM THIS COMPANY!
3 years ago
Balsam Hill has a
1.3
average rating
from
450
reviews
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