Worst Warranty Ever and customer service reps have their hands tied by company policy! My sister purchase the rolling 120 ornament storage solution for me in November as a Christmas gift. I didn’t open it until I was ready to assemble it and dismantle my tree in February. There was a manufacturing defect above one of the legs where a frame bar needed to be inserted all the way to a stop point at the bottom, in order for the bolts to be inserted through both the frame leg and frame bar to hold that side of the frame in place. The defect prevented proper insertion of the bar. Well, their warranty is 30 days and that’s that! They don’t care whether their products are defective or not! Fortunately my neighbor had the tools to file the metal and repair this expensive storage device. A word of warning, if you buy anything from them open it the minute it arrives and make sure it goes together and works properly, otherwise it’s on you, because they don’t care. 30 days and not a minute more!