This is by far the worst company I have ever dealt with, and the tree, though beautiful initially, after two months of use the whole bottom section wouldn't light even after going through all the troubleshooting. I requested a new bottom section which was supposed to be sent before Christmas of 2021. I never got it and then was told the order was for light strands and they were out of stock and I wouldn't receive them until this year. Now I am told that I won't get them this year either. No explanation as to what the problem is other than continuously saying they are out of stock. How can they be out of stock when they are making the exact tree with those lights. I called several times and they are of zero help. When you spend over $400 for a tree you expect more than a couple uses out of it. Be prepared for a lot of aggravation if you buy from this company and need help. They will lose a lot of potential business due to their poor handling of this problem.