we bought the flocked tree. first year everything was great. by about the third or fourth year whole strings of lights were going out. I replaced all the light bulbs, replaced the "master bulb and fuse and they still don’t work. called customer service and of course the tree is out of warranty- big surprise. and of course they don't sell the master bulb and the normal lights are not a standard replacement that someone like walmart sells so you can only buy them through balsam hill. well this year after dealing with a failed string we wove in a string bought from walmart. three days later after the tree was fully decorated the last string burnt out. now we have to undo the decorations, buy a replacement string and thread it through the branches. NEVER buy a pre-lit tree from them!