After reading the reviews from unhappy customers...I sure wish I had done my research! We've had our tree for a few years! I was sent a replacement TOP Section the year after my purchase because that section was not as bright as the bottom section! There were not as many lights on the top section as the bottom section! Making the tree beautiful on the bottom and sparse on the top (most important section)! The replacement was exactly the same as the original! This year the lights are very dim and flickering! Customer service today told me that it's normal TO NOT have as many lights on the top of the tree! So ridiculous! So I'm stuck with an expensive tree that is beautiful on the bottom and dimly lit on the top! This is my last purchase from Balsam Hill!!! My advice don't purchase from them!!