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Danielle
Bought one of these trees thinking it would last us years. Starting the second year, it wobbles. Like the connection is loose and leaning. While Balsam Hill has a warranty and shipped us new pieces it's still an issue. Nothing is working and it continues to lean. At this point I wish we had just been able to get a refund because now I just have a leaning tree that I don't want to toss because of how much it cost.
2 weeks ago
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Balsam Hill has a 1.3 average rating from 450 reviews

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