I bought a tabletop lighted christmas tree (last year after Christmas). This year is the first time I used it. Within two weeks the timer is off and the tree turns on and off at odd times, the only way I can turn off the tree is by removing the batteries. I called Balsam Hill and the response I received is "sorry the tree is not under warranty" REALLY? The reason I bought from Balsam Hill and paid a bit more was because I thought their quality of product would be better, I guess not....very disappointed, I expected the tree to last and work for more than one year.