Over the past 3 years I have purchased ~$4000 worth of balsam Hill products, including 3 trees. As of this current holiday season, none of them function properly. Tree lights galore are out and I have tossed the largest centerpiece. I have changed out lights, checks fuses and performed all of the troubleshooting of whIch I am capable...with no good result. And by the way, one needs a “special” tool to extract the lights...God forbid if you can’t find it. Bottomoline, there are much higher quality products for much better prices on the market. Save your time and money...and have some HAPPY holidays!