Lights don't last Lights don't last. Year after year I was getting so frustrated with my Christmas tree lights going out. I decided to pay extra to get a good quality tree that the lights would stay lit if one burned out After doing hours of research, I settled on Balsam Hill. I purchased a 9' tree for $749.00. (Way beyond what I have ever purchased an artificial tree for.) They have a 3 year light warranty. Well, the lights lasted 2 years. A whole section went out and I spent hours trying to get them to work. (So much for staying lit.) I called and they sent me a string of lights. For as much as I paid for this tree, they should have replaced it! Restringing lights was not what I had in mind for such an expensive tree. It was so frustrating and NOT an easy task. The next year (3rd year) another section went out. And the following year another section. So, if you want a tree that the lights DON'T stay lit, shop Balsam Hill. Otherwise, you will be restringing lights year after year. And again, for the price, that should not happen!!!! I also purchased a tree after Christmas the year I bought the tree for my daughter. Her tree also did not last "light-wise." 1/15/2018: Received a message from Balsam Hill to contact them. Tried sending an email to the contact information posted and it came back as not a valid email address. So much for their attempt to reach out.