My 7 year old White Christmas tree whic is used for 5 days a year is turning yellow! At no time was there any information given to me at the time I placed my order on this problem, warranty is a joke. The put the blame of my tree turning yellow on me, telling me I must live in a high humidity state and stored my tree in a area that is humid. So apparently my bedroom closet is a humid area and the state of Maine is a humid place. Customer service is a joke, I was offered 10% off another tree, seriously shoe e your 10% up your back side. NEVER buy from Balsam Hill...rip offs