bought 3 trees in total over the past 2 years. 1 had to be replaced, they would not take back the old one so i am stuck with getting rid of that one. Then this year neither tree will light up. Have tried all the "videos and cheat sheets to troubleshoot." nothing will work including changing he fuses. Such a big waste of money for getting only one year on the tree. I can go out and buy a real one for a lot less than this has cost. Don't waste your money on the prelit trees maybe the other ones are better at least you will get more than a year of use from them.