Absolutely pitiful. Do not buy from them. Tre looks like it was wired by a 9 year old kid in Vietnam, Not that there is anything wrong with nine year old kids in Vietnam--they just shouldn't wire anything. Two strands won't light. Changed all fuses, master bulbs--you name it. Still won't work. Strands won't work will plugged in directly to power source. Replacement strand won't work when plugged into tree but works when plugged into outlet or other section of the tree. WHATEVER YOU DO, DO NOT BUY A TREE ON SALE/CLEARANCE. These trees have a 60 day warranty! Warranty will have expired before Christmas comes around next year! Terrible customer service. Caveat emptor!