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Debbie Medeiros
The whole purpose of buying this beautiful garland that cost me $159 plus $20 shipping was so that I can hang it anywhere put 3C batteries inside press the button on the battery pack and it work on a timer. I kept this piece over my armoire until August. I put hydrangeas in it you couldn't see the Christmas foliage only the eucalyptus the pinecones and some other greenery the positive side of the battery pack got corroded..mind you batteries lasted 14 days tops it was on a timer to light every day and new batteries always went in and when batteries are removed battery was not leaking or corroded. I was basically told by Adrian to just buy a string of lights and add it to garland..which if that's what I wanted to do I wouldn't have spent this kind of money in the first place. I asked him to send me a new one and I send this back..but because it past warranty which was a premium warranty of 30 days he could not do anything through the computer I asked for manager's name or CEO he could not provide that. They basically have no idea amongst many businesses out there what customer service is and if you charge this much for a product the main part that keeps it lit should be a higher-quality this wasn't a $20 or $50 a piece of Garland. It was never put outdoors. I laugh at their recommendation of only keeping it outside for 3 months. It only last indoors for eight months without bad or weather or humidity. Needless to say I'm going to find every way possible to let people know not to bother with this company save you money go elsewhere or get creative.
4 years ago
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Balsam Hill has a 1.3 average rating from 424 reviews

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