I placed my order on the 31st Oct, it was dispatched on the 6th on November but took over a week to be deliver. I ordered 3 x identical toilets. You only dispatched 1. I rang you for again and the order had been processed incorrectly. You then have eventually delivered the other 2 x toilets on the 26th of November. Guess what they are the incorrect product. I am still waiting for my order now the 28th of November. We run a building contractors I have never had to deal with a company like this in 20 years of running our business. I placed this order because you were price competitive to our local supplier but you have cost me £240 in wasted labour time, a complete disgrace. I understand you have to deal with birlington but I think I would have been better to order from them direct than going through uk bathrooms.