Their website charged me but didn’t process my order. After emailing them 4 times and including my confirmation of the charge and order number they kept saying that I was never charged even though I sent in my bank statement to show them they charged me. Completely denied they were at fault at all. They didn’t want to even try to look into it. Absolutely awful customer service. I had to end up filing a dispute with my bank to get my money back. I really wanted the boots I was trying to order but I will never shop with them due to this.
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