Worst customer service ever!! Worst customer service ever!!! My online order is lost. Went to the store and asked about my purchase they don't have it. Send them number of emails and they haven’t replied. When I called them David from customer service was not helpful at all. he placed return request but didn’t give me a refund. Item is lost! When I asked to speak to his manager, he told I can speak only to him. Since when customer service don’t have a manager??? No solution, not helpful, ignorant, worst customer servicer ever! Would not recommend to shop in bershka uk online to anyone!