Don’t get me wrong, the clothes is super cute and stuff, but the customer service?! HORRENDOUS! Who keeps a 30 day from purchase return policy during the holidays?! Apparently Bershka does. I ordered a Christmas present around Black Friday, and since my daughter didn’t try it on on Christmas Day, I couldn’t get a refund. My daughter tried calling within the month time frame, and they had her waiting for an hour and a half with an automated message and never got to speak to a human. NOW, they claim there’s nothing they can do about it. Horrible help. HORRIBLE. I will never purchase one more thing from them and I suggest you don’t either!