If Your chargeback is not accepted by Catawiki---instruct a refund from your card company and back it with a claim under sales of goods act section75...common law... Credit card companies are jointly and severable liable to you and your loss. Do not let these appaling/embarrassing people scam you ---the results in ALL THESE NEGATIVE reviews are criminal...take action for yours and others sake...do not be trated with comptent Remember my wine from the merchant in Lyon Cave Allie called me stupid for buying the wine-5 others bid and my pre-investigation at the Vineyard shows well-kept wine of the make and year sell /drink well up to 20 years older than my purchase.. A Main london dealer stocks it -1986n same year and recommends it...shows the blind ignorance of the dealer...! He should hang his head in shame...last time I looked it was on his retail wine list.(?very strange as in one of his pompous rants he says he only had 1 x 12 case...???)..god help his customers...