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Darryl the Collector
Catawiki has a decent selection of African art. I wanted to try the site out to see how it differs from eBay. My first experience was great. However my second experience was terrible! For some reason my credit card would not work through the app so I had to call customer service. I was shocked that Catawiki did not have a toll-free number! Me being in the states I had to call customer service 3 times and incurred close to $100 and phone charges! So now I’m supposed to pay for the auction item that I one and $100 worth a phone charger? Their customer support kept me on the phone for 20 minutes and did not solve my problems! I asked for a supervisor to email me because the emails that they send out are the “no reply” types. I will never do business with Catawiki again! I’ll stick with eBay!
3 years ago
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Catawiki has a 1.3 average rating from 632 reviews

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