Hi, I have had the unfortunate experience of bidding for an item which eventually arrived but I do not believe it to be authentic. As the item was late in arriving with no shipping information, I was refunded the money that I had paid. For almost two months I have tried to return the bag to Catawiki for them to examine the item in person. They are still refusing but are demanding that I pay for the item, which I am refusing to do. I don’t understand why they don’t want to satisfy themselves about the authenticity of the item by agreeing to have it sent to them. I can only assume that they are not interested in whether they have misrepresented a lot on their auction site.