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Anonymous
Not recommended! Totally unreliable online shopping experience! The delivery estimation days in their website are misleading. It's been 20 days since my purchase. The customer support doesn't provide explanation for the delay or information on when I can expect my item. I also contacted the associated delivery company (Fedex) but same problem. Still do not know if/when I will ever receive the item I paid for. The customer support of clarks always responds with generic copy-paste emails; either bots or they do not even read the emails. I have also contacted them for a smaller issue in the past, to correct a phone number, and it was the same.
3 years ago
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Clarks Shoes has a 2.5 average rating from 571 reviews

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Alice, Customer Support

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