I am writing this review to express my frustration about my recent experience with this company, Clarks. Although I have been wearing this brand for more than 40 years and it’s one of the best quality shoes, my experience with their customer service has been the worst ever in my entire life. I have not seen or experienced anything like that. I attempted first to buy online and I used 2 gifts cards, each with$100, however the gifts cards were used and the remaining balance reflected zero on the gifts cards while the order remain the same. I wrote 3 inquiries to customer service and no replies. I spent literally all day yesterday in their main customer service phone and was unable to connect with anyone. They just don’t have anyone there. At times I was more than 90 minutes on the phone and no would pick up. It’s the worst experience and very disappointing to say the least. I wouldn’t recommend for anyone to purchase from their website as if you make a mistake there are no ones to speak to. Terrible! Dr. Ahmad Singer