Having spent thousands of pounds on shoes for both myself and for my son over the years a recent experience at the Clarks branch in Glasgow Fort was not good. I was asked if I needed my sons feet measured because Iwould have to take a ticket and que. I said no and that I knew the shoes and size I wanted. I then asked an assistant for the shoes and was told I had to take a ticket and join the que. I informed the assistant that her colleague told me otherwise and I asked for the shoes and size I wanted. She huffed and puffed and stormed off to get them, returned with them some time later handing me them without even looking at me or saying anything leaving me to fit and check the shoes myself. Poor customer service.