Clarks Egypt Return Policy Breaches Clarks Egypt Return Policy Breaches I did read most of reviews before I write mine, I got shocked of the high level of complains from consumers, no it’s make prefect sense to me, it’s not a mistake just happened with me it’s the international brand issue which’s me and millions of consumer wasn’t aware about before dealing with Clarks it’s better for us “ consumers” to deal from now on with Barratts , Allbirds, DSW, Dune,CCC or Ecco instead, I did write to all customer services Channels in Clarks as the Clarks complains employee on linkedin with no response except from Clarks UAE who promised that’s the matter will be escalated to VP commercial Middle East and africa 10 days ago and I got no response yet from him/her. I have bought 2 footwear from Dubai - Emarites mall brunch- receipt attached. As i bought the 2 mentioned footwear for my mother and wanted to exchange it to a bigger size from a Cairo brunch. I visited the Cairo branch- city center and the sales representer ( couldn’t have his name as he didn’t wear Name Tag as suppose to) he refused to exchange it and informed me that “ they “ decided to stop exchanged it and it’s the local distributor company decision and the principal ( Clarks ) are ok with that. As I couldn’t get any official letter from Clarks Egypt or any document verifying their new policy or stating that’s Clark’s intentional is refusing to implement the well know international exchange policy for “ an international brands “ and as I have to get another footwear for my mother to buy another chose from Clarks Egypt. From the return policy published on clarks official website: “ RETURNING TO STORE What to do: If you would like to exchange your order, we can do this at any of our 500 Clarks stores (excluding Factory Outlet/Discount, Channel Islands, Eire stores, Wholesale, or any other Clarks store outside the UK). Alternatively, we can issue an immediate refund, providing you have your proof of purchase or receipt. To find your nearest store, input your location into our online Store Locator and click search. Any store listed as 'The Clarks Shop' will offer the Return.” As I didn’t receive any clarification of what’s Clarks international going to do regarding the act of their franchise partner in Egypt, kindly inform the Middle East and africa VP that the client “ me” decided to start the globe online awareness on Barratts , Allbirds, DSW, Dune,CCC or Ecco pages and posts including the this page reviews. If Clarks international relay on time and that the customers will forget or get tired they are mistaken as the time passing without doing the right act makes us feel more upset, angry, ignored and disrespected.