I visit many Costa Cafes, as I do enjoy a nice Cup of Tea :o). Generally I find the environments nice and relaxed, excellent customer service / staff and a good choice of drinks and food. Although I wish there were more vegan and gluten free options. Anyway generally very good. Except there is one big negative for me, which I wish Costa Senior Management would become aware of and that is the use of chemical Air freshener 'Sprays' in their toilet facilities, which are an absolute health hazard for people like myself with asthma. Potentially fatal for some and others with lung conditions. costa as a well established Company really need to become aware of this, especially in today's health conscious world that is/has moved towards a more caring health conscious society that's values inclusivity and well-being for all. In case anyone from costa reads this, here is some scientific evidence and health organisation information that may be helpful: * Air fresheners and indoor built environments: https://www.sciencedirect.com/science/article/pii/S0360132316304334/ * https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5773620 * 5min. Video: The Effects of Air Fresheners on Lung Function: https://nutritionfacts.org/video/the-effects-of-cleaning-products-and-air-fresheners-on-lung-function/?utm_source=NutritionFacts.org&utm_campaign=f7d0d703c2-RSS_VIDEO_MONTHLY&utm_medium=email&utm_term=0_40f9e497d1-f7d0d703c2-28815706&mc_cid=f7d0d703c2&mc_eid=375beb102c * https://monicawilde.com/air-fresheners-cause-allergic-reactions/ * https://grist.org/living/2012-01-02-ask-umbra-can-air-fresheners-make-you-sick/