I wanted to post about the poor service I received at Scunthorpe Retail Park Costa yesterday. I went in with my daughter, son in law & baby granddaughter at just gone 3pm. We put in our order to be told its take away only, there were other people sat at tables enjoying their coffees so we asked why, to which we got shrug of shoulders from the 2 ladies that were serving and a we don't know you'll have to ask the manager, who was at the back of the store cleaning. The manager kept his head down and did not acknowledge us, and the staff did not offer to get him. We did order some drinks, 3x frappes, I asked for 1 without coffee. When we got outside and tasted our drinks the other 2 did not have coffee, so my daughter took them back in, the attitude of the lady serving was very off hand, she made new drinks but when they were done she just banged them down and did not say a word. The service was disgraceful we had gone in to sit down as I have disabilities and need to sit down and take medication and the baby needed feeding, I would have understood if it was close to closingtime, but there was an hour and half left. I can honestly say that this is the worst customer service I have experienced in a long time!!!!