I have been using this branch in cheriton Folkestone for a couple of years now and to be honest worst ever visit no customer engagement coffee when made just dumped on the counter no thank you no eye contact. The baristas using dirty jugs over and over hot chocolate jugs were thick with hard chocolate on them the girl called Haley I think itching inside her ear never washed her hands after it made me feel sick with the state of the place got my coffee and left thrown it in the bin did not dear drink it these 2 members should be re trained in all areas in hygiene and customer service I will not revisit if these 2 people are on shift I have given 1 as there is no option to go lower