I have used Costa coffee outlets for many years. I am NOT impressed with the policy of allowing dogs into the coffee shops. The world has gone dog mad. In the past animals (apart from assistant dogs) would not be permitted anywhere near where food is served. So why now? It appears to me that animals are taking priority over humans. My granddaughter who is neuro diverse is terrified of dogs. Well Costa is now out for us. Has Costa thought about allergies, if more than one dog in the premises takes a dislike to the other dog. Have they considered floating dog hairs, smelly wet dogs, dogs trying to climb on soft furnishing, customers fear of dogs. Keep the dogs outside where they belong not in coffee shops or any other shops (assistant dogs permitted).