Ordered a bike that was on a good sale, for $299. Received a confirmation email with the expected shipped arrival date to the house, paid the extra shipping costs, tax, etc. Half a day later an email arrives saying we're sorry, the order has been cancelled, and there is no explanation. When I call customer service, they say they ran out of stock, but now they do have it back in stock, but the price has gone up to $399, and "am I still interested". I asked for them to give it to me for the original price, and they said that because of the type of sale that it was, they couldn't do it. I asked to put in a complaint, or speak to a supervisor, and was almost immediately told that the supervisor said no to my request, and that was it.
1 year ago
DICK'S Sporting Goods has a
1.8
average rating
from
186
reviews
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