I ordered custom fit Mizuno clubs on June 14th ( paid in full ), Dick's cancelled the order on june 16th for non payment. No phone calls or emails about this. Called the store on July 12th to check status of my order and was told Mizuno had components on back order by employee. After 8 weeks I contacted mizuno directly and verified that non of the components had been on back order, and that They didn't receive my order until June 28th. I also discovered that the Manger of the Mentor Oh store took my money to purchase gift cards to resubmit the order and instructed the employees to lie to me and BLAME the situation on Mizuno if I where to call in. Dick's corporate Wasn't entirely helpful either, and seemingly not over concerned at the fact that their store manager actually committed credit card fraud in the way he handle this. And again I was never contacted by dicks about any of the situation.
1 year ago
DICK'S Sporting Goods has a
1.8
average rating
from
186
reviews
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