I placed an online order. The order went to a store about 3 hours away. When I finally got them they were used. Grass, dirt, and most of all wear. The logo was even worn off one insole. The shoes had already taken the shape of whomever's clods had graced the inside. Not only was I shocked to see that a STORE had given someone a refund or replacement for these obviously worn shoes, but the level of incompetence at the store level to ship them to a new customer is beyond anything retraining could fix. I contacted support chat and since these were Guaranteed to be delivered by Father's Day (Today) the agent assured me they would be overnighted to me and for me to send these back. Checking FedEX today they do not appear to be overnighted as the estimated delivery date is 6/30/20. NINE days from today. What had happened to this company? Do they even care? I am well aware this review was to be for the cleats, however I care as much as Dick's does, so since I can't review something I don't have, I'll just post my experience.